Returns & Exchanges

At NiMi Projects, we want you to be completely satisfied with your home decor and lifestyle purchases. If a piece doesn't fit your space perfectly, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for the return to receive a Return Authorization and a pre-paid shipping label.

• 2.
  Secure the Packaging

  Carefully pack the items in their original packaging, ensuring all fragile home goods are adequately padded to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to the exterior of the box and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.